Pricing

Simple pricing that grows with your team.

Start free and upgrade when you bring someone on. No credit card to get going.

Free

$0/month

free forever

Get everything out of your head and see it work.

Start free
  • 2 seats
  • 10 SOPs
  • 5 AI generations & 25 AI questions / mo
  • AI SOPs from a recording, doc, or notes
  • Role-based access & ask-your-SOPs
  • Team chat (direct messages)

Starter

$29/month

or $24/mo billed annually

Everything you need to bring people on.

Start free
  • 5 seats (you + hires)
  • Unlimited SOPs
  • 30 AI generations & 250 questions / mo
  • Everything in Free, plus:
  • Daily tasks, subtasks & templates
  • Team channels (company & per-role)
  • Offer letters & e-signatures (5/mo)
  • Time tracking with time zones
  • Progress tracking & questions inbox
  • Up to 3 onboarding paths
Most popular

Team

$79/month

or $66/mo billed annually

For a growing team with more to onboard.

Start free
  • 15 seats
  • 100 AI generations & 1,000 questions / mo
  • Everything in Starter, plus:
  • Unlimited onboarding paths
  • Adherence CSV export & task verification
  • Unlimited compliance history
  • Priority support

Business

$149/month

or $124/mo billed annually

Highest-quality AI for a bigger operation.

Choose Business
  • 30 seats (+$4/extra seat)
  • 200 AI generations & 2,000 questions / mo
  • Everything in Team, plus:
  • Highest-quality AI drafting
  • Unlimited e-signatures
  • Onboarding call & priority support
Every plan includes a monthly AI allowance (SOP generations, ask-your-SOPs questions, and transcription) that resets each month. Hit your limit? Upgrade anytime, or add a $10 AI Booster - +50 generations, +250 questions, +150 transcription minutes. Annual billing saves ~17% (two months free).

Compare every plan

FeatureFreeStarterTeamBusiness
Seats251530, then $4/ea
SOPs10UnlimitedUnlimitedUnlimited
AI SOP generations / mo530100200
Ask-your-SOPs questions / mo252501,0002,000
Transcription minutes / mo15120400800
AI drafting qualityStandardStandardStandardHighest
AI SOP generation (screen recording)
Update an SOP from a new recording
Content-freshness flags & reminders
Screenshots on steps
Role-based content access
Ask-your-SOPs (AI answers)
Knowledge checks & sign-off
Onboarding paths13UnlimitedUnlimited
Tasks, subtasks & templates-
Adherence views-FullFullFull
Adherence CSV + task verification--
Compliance history30 days90 daysUnlimitedUnlimited
Team chat & direct messages
Team channels (company & per-role)-
Chat storage1 GB10 GB50 GB200 GB
Chat attachment retention90 daysKeptKeptKept
Company quick links (by role)
Offer letters & e-signatures-5/mo25/moUnlimited
Time tracking-
Progress & questions inbox-
SupportCommunityStandardPriorityPriority + call

Questions, answered

Is it really free to start?+

Yes. The Free plan gives you 2 seats, up to 10 SOPs, AI SOP generation, ask-your-SOPs, tasks, and team chat - with no credit card.

What counts as a seat?+

A seat is a person with an account - you plus each hire you invite. Free includes 2 seats, Starter 5, Team 15, and Business 30. On Business you can add seats beyond 30 for $4 each per month (billed automatically as your team grows); other plans stop at their seat count until you upgrade.

How do the monthly AI allowances work?+

Every plan includes a generous monthly allowance of AI SOP generations and ask-your-SOPs questions (5 generations / 25 questions on Free, up to 200 / 2,000 on Business), plus transcription minutes and AI knowledge-check drafts. Allowances reset at the start of each month, and you can see what's left anytime in Settings. Most teams never hit them.

What happens if I hit my monthly AI limit?+

Nothing breaks. You can upgrade for a bigger monthly allowance, or add a $10 AI Booster (+50 SOP generations, +250 questions, +150 transcription minutes) that stacks on top. And ask-your-SOPs keeps working either way - once you're over the answer allowance it still points your team to the most relevant SOPs.

How does annual billing work?+

Pay yearly and get two months free (about 17% off), shown as the lower monthly price on each plan. You can switch between monthly and annual anytime.

Do I need paperwork and e-signatures?+

Only if you're hiring. Offer letters and legally-binding e-signatures are included from Starter up (5/mo on Starter, 25/mo on Team, unlimited on Business) so you can get an agreement signed before day one. On Free you can still build and share SOPs.

Can I change plans later?+

Anytime. Upgrade when you bring someone on, or downgrade if things change - your content stays put, and you manage everything from a self-serve billing portal.

Is my business information secure?+

Every organization's data is isolated at the database level, and hire-facing content is gated by role. Your procedures are only ever visible to the people you choose.

Ready when you are.

Build your first SOP free - no card, no commitment.

Pricing · teamhatcher